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- Overview of after sales service
Our company advocates "quality, innovation, service to win" principle, to provide one year free service for products, services including hardware maintenance (exceptartificial damage); software upgrade; bad site database update; provide customer service service timely response, timely follow-up, timely treatment principle;
The company's services are mainly telephone service hotline, remote maintenance and remote site service.
Warranty clause
Standard warranty clause：
1 years of hardware maintenance；
1 years of software upgrades；
1 years of on-site support, non product problems on-site service 3 times；
7 days *8 hours of telephone technical support, 4 hours in response, 7 days *24 hours E-mail technical support